Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 1 - 7 business days
  • United States : 3 - 4 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 3 days of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

This Privacy Policy describes how I collect, use, and share information when you purchase from or contact my shop.

Information I Collect
To fulfill your order, you provide me with certain information (which you authorized Etsy to share), including your name, email address, postal address, and the details of the product you’re ordering. You may also choose to provide additional personal information if you contact me directly.

Why I Need Your Information
I rely on a few legal bases to collect, use, and share your information, including:

To provide my services, such as processing and shipping your order and handling customer service
When you have given your consent (for example, if you contact me with a question)
To comply with legal obligations (like tax or record-keeping requirements)
As necessary for my legitimate interests, such as improving my shop and preventing fraud

Sharing Your Information
I share your information only as needed to run my business and fulfill your order. This includes:

Etsy (to provide the platform for my shop)
Shipping carriers (so your order can actually reach you)
Service providers if necessary (for example, payment processing)

I do not sell or use your personal information for unrelated marketing purposes.

Data Retention
I retain your personal information only for as long as necessary to provide my services and to comply with legal and tax obligations. After that, your information is securely deleted.

Your Rights
If you live in certain regions (including the EU and UK), you have rights related to your personal information, including:

Accessing the data I hold about you
Requesting correction or deletion of your data
Objecting to how your data is processed

To exercise any of these rights, please contact me through Etsy messages.

How to Contact Me
For purposes of data protection law, I am the data controller of your personal information. If you have any questions or concerns, you can contact me through Etsy messages.

Legal imprint