Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 1 - 7 business days
  • United States : 3 - 4 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Why do you make your poster hangers with brass hardware instead of magnets?

    Gluing metal to wood is notoriously difficult and requires some heavy duty toxic glue to get them to stay firmly in place. Even then the magnets are not likely to stay glued as wood is a natural material that expands and contracts with the heat and moisture. Eventually they will fall out and then all you are left with are some sticks! Additionally, magnets can lose their strength over time. Brass hardware will never fail.

    Wholesale availability

    I do not offer wholesale as I find that business model works best for mass produced goods and my products are not mass produced! I am a one person shop so I prefer to offer my best price all the time to everyone.

    Are your wood hanging frames handmade?

    Yes! I make my frames with materials sourced from North America that are handmade by me in my workshop.

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